Terms of service

Effective Date: 1 Dec 2023

Welcome to Fittrol! These Terms of Service ("Terms") govern your use of our website located at www.fittrol.com ("Website") and any products or services offered through it. By accessing or using our website, you agree to comply with these Terms. Please read them carefully.

1. Acceptance of Terms

By visiting, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations.

  • Browsing: Users of all ages are permitted to browse and view content on the website.
  • Purchasing: Users under the age of 18 are not authorized to make purchases without the explicit consent of a parent or guardian. By making a purchase, you represent that you are either 18 or older or have obtained necessary parental consent.

2. Eligibility

You must be at least 18 years old to purchase products on this website. If you are under 18, you may browse the website for informational purposes only, but you are not authorized to complete any transactions without parental consent.

3. Product Information and Availability

  • We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that all information is error-free or current.
  • We reserve the right to refuse orders, limit quantities, or cancel transactions if we suspect fraudulent activity or errors.
  • Availability of products is subject to change without notice.

4. Orders and Payment

  • All orders are subject to acceptance and availability.
  • Payment must be made in full before products are shipped.
  • We accept payment via Apple Pay, Google Pay, credit card, PayPal, and bank transfer.

5. Shipping and Delivery

  • Shipping times vary depending on your location and product availability.
  • Shipping costs will be calculated at checkout unless specified otherwise.
  • We are not responsible for delays caused by third-party carriers or customs.

6. Returns, Refunds, and Exchanges

Please refer to our Return and Refund Policy for detailed information on eligibility, procedures, and timelines.

7. Product Use and Safety

  • Our fitness and posture correction products are designed for recreational and health-promoting use.
  • Always use all equipment responsibly and follow the manufacturer’s instructions.
  • Ensure you play or exercise in a safe environment, wear appropriate footwear, and take necessary precautions to prevent injuries.
  • Consult a healthcare professional if you have any health concerns or conditions that may affect your ability to use our products safely.

8. Intellectual Property

  • All content, including images, logos, text, and design, is owned by or licensed to Fittrol.
  • You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

9. User Conduct

  • You agree not to use the website for any unlawful or prohibited activities.
  • You will not upload or transmit any malicious code, spam, or offensive content.
  • You are responsible for maintaining the confidentiality of your account and login information.

10. Limitation of Liability

To the maximum extent permitted by law, Fittrol shall not be liable for any damages, injury, or loss arising from your use of the website or products, including but not limited to direct, indirect, incidental, punitive, or consequential damages. Please use our fitness products according to the provided instructions and in a safe environment. We also recommend assessing your health condition before starting any workout and consulting a healthcare professional if needed. Fittrol will not be responsible for injuries or health issues resulting from improper use or failure to follow safety guidelines.

11. Indemnification

You agree to indemnify and hold harmless Fittrol, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of the site.

12. Changes to Terms

We reserve the right to modify or update these terms at any time without prior notice. Continued use of the website after changes indicates your acceptance of the revised terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of China, without regard to conflict of law principles.

14. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email:
Instagram: @fittrol_official
Website: www.fittrol.com